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Acclaimed FPS THE FINALS' Performance is Lower than Expected

The team is trying "to understand and address the key issues."

Image Credit: Embark Studios, THE FINALS

Last December, Embark Studios unexpectedly released THE FINALS, a free-to-play first-person shooter game on PC, PS5, and Xbox Series X/S. It quickly amassed huge group of players and generally received positive reviews from critics, earning 80 out of 100 points on Metacritic and a 75% positive review rating on Steam.

However, despite the promising start, Nexon's most recent financial update revealed that THE FINALS isn't meeting its expected performance benchmarks. The publisher acknowledged:

“The launch of Season 2 in March created a short-lived increase in player metrics but delivered lower-than-expected retention and revenue. The Embark team is working with our Korea-based Live Operations team to understand and address the key issues.”

Image Credit: Embark Studios, THE FINALS

The report also noted that thanks to THE FINALS and Dave the Diver, Nexon's income from North America and Europe soared to ¥9.9 billion, reflecting a 92% year-over-year increase.
Since its launch, the game has consistently rolled out substantial updates featuring new outfits, maps, and weapons, much to the delight of players. A new game mode, Terminal Attack, was introduced on May 2 as part of the second season. This mode, only available in THE FINALS for a limited time, presents unique challenges, including no character health recovery, no option for teammate revival, and a single life for each player.

Image Credit: Embark Studios, THE FINALS

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